Frequently Asked Questions
Here you will find a list of the most frequently asked questions along with the answers.
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Question:(Last edited: Wednesday, 24 July 2019, 10:29 AM)
How do I pay for Administering Medications the Right Way Online Program and other available products?
You can pay using a Visa or MasterCard.
To register and pay click here, https://administeringmedicationstherightway.lmscheckout.com/Course/featuredCourse.
If you need assistance call Heather at 1-855-263-6050.
Question:(Last edited: Wednesday, 24 July 2019, 10:36 AM)
How many modules do I have to take to complete the program?
To administer medications safely it is important to learn the information in all 13 modules. After completing the review quiz after each module, you will receive a certificate of completion. We recommend making at least 2 copies, one for your records and one for your trainer/employer.
There are 3 advanced skills available that will be available online in the near future. If you are interested in learning more about the following:
Question:(Last edited: Wednesday, 24 July 2019, 3:39 PM)
How many skills are in the program?
In this program there are 32 skills. If you are completing this program with a trainer, prior to starting the online program, they will identify what skills they will expect you to master.
In the modules that contain a skill to master, you will be provided with content that includes the steps to successfully complete each skill. Each skill will include illustrations or detailed video demonstrations. You will need to have either speakers or headphones plugged in. You should also print the skills sheet out and practice at home. Practicing skills at home will help you to be better prepared to administer medications.
For students with a trainer, practicing skills at home will also help you prepare for your skills practice and skills competency evaluation sessions with your trainer.
Question:(Last edited: Thursday, 23 May 2019, 3:29 PM)
What should I do if I have technology issues?
Call tech support at (855) 263-6050 or Email support: Heathery@dtwebz.computer
Phone support with a live agent is available Monday through Friday 8:00am to 5:00pm EST. After hour calls will be returned on the next business day.
Question:(Last edited: Thursday, 23 May 2019, 3:31 PM)
Who should I call if I have a question about the content?
Answers related to content should first be addressed with your trainer or you can email your question to firstname.lastname@example.org in the subject put “I have a question”
You can also call (877) 539-0109. All calls will be answered by the next business day.