Friday, 7 August 2020, 7:39 PM
Site: Administering Medications the Right Way
Course: Administering Medications the Right Way (Medication Administration)
Glossary: Frequently Asked Questions

How do I pay for Administering Medications the Right Way Online Program and other available products?

(Last edited: Wednesday, 24 July 2019, 10:29 AM)

You can pay using a Visa or MasterCard.

To register and pay click here,

If you need assistance call Heather at 1-855-263-6050.


How long should it take to complete the program?

(Last edited: Wednesday, 24 July 2019, 4:08 PM)

Since everyone learns at a different pace, you will have access to the program using your login information for 30 days. The 30 days begins upon enrollment. After 30 days you will no longer have access to the program.

Please keep in mind that your trainer may specify a different completion time within the allotted 30 days.


How many modules do I have to take to complete the program?

(Last edited: Wednesday, 24 July 2019, 10:36 AM)

To administer medications safely it is important to learn the information in all 13 modules. After completing the review quiz after each module, you will receive a certificate of completion. We recommend making at least 2 copies, one for your records and one for your trainer/employer.

There are 3 advanced skills available that will be available online in the near future. If you are interested in learning more about the following:

  • Epinephrine Administration
  • Adminsitration Through Gastrostomy/Jejunostomy Tube
  • Diabetes Management

Go to


How many skills are in the program?

(Last edited: Wednesday, 24 July 2019, 3:39 PM)

In this program there are 32 skills. If you are completing this program with a trainer, prior to starting the online program, they will identify what skills they will expect you to master.

In the modules that contain a skill to master, you will be provided with content that includes the steps to successfully complete each skill. Each skill will include illustrations or detailed video demonstrations. You will need to have either speakers or headphones plugged in. You should also print the skills sheet out and practice at home. Practicing skills at home will help you to be better prepared to administer medications.

For students with a trainer, practicing skills at home will also help you prepare for your skills practice and skills competency evaluation sessions with your trainer.


What should I do if I have technology issues?

(Last edited: Thursday, 23 May 2019, 3:29 PM)

Call tech support at (855) 263-6050 or Email support:

Phone support with a live agent is available Monday through Friday 8:00am to 5:00pm EST. After hour calls will be returned on the next business day.


Who should I call if I have a question about the content?

(Last edited: Thursday, 23 May 2019, 3:31 PM)

Answers related to content should first be addressed with your trainer or you can email your question to in the subject put  “I have a question”

You can also call (877) 539-0109. All calls will be answered by the next business day.